Privacy Policy
What happens between you and Equinotec... stays between you and Equinotec
Equinotec is the entity responsible for processing the personal data collected through the website equinotec.pt, in accordance with the General Data Protection Regulation (GDPR). Equinotec is headquartered at Rua D. Marcos da Cruz, no. 1677, 4455-483 Matosinhos, and is registered under the corporate tax identification number 502 653 477.
Email: [email protected]
Phone: (+351) 229 350 755 (call to the national landline network)
In certain contexts, personal data may be collected in connection with brands marketed by Equinotec, particularly within the scope of campaigns or loyalty programs. In such cases, data processing is carried out in a transparent and informed manner, ensuring dual protection for the data subject: simultaneous adherence to Equinotec’s Privacy Policy and the Privacy Policy of the associated brand.
Purpose of data processing
We only process personal data when it is necessary to comply with legal obligations applicable to us, or when the processing is essential for the performance of a contract or for pre-contractual measures related to it, such as transactions carried out through our online store.
In addition, we may process personal information based on our legitimate interest, provided that it complies with applicable legislation and does not infringe upon the rights of the data subject. In such cases, the processing may occur for the following purposes:
- Communication with our customers;
- Personalized marketing actions, including profiling;
- Recruitment processes;
- Website development and maintenance;
- Fraud prevention and detection;
- Ensuring network and information security;
- Management of the quality of the services provided;
- Disclosure of information about Equinotec’s activities.
If none of the legal bases mentioned above apply, we will only process personal data with the explicit consent of the data subject, ensuring that such consent is obtained for specific, legitimate, and clearly informed purposes.
What personal data do we process?
Equinotec is committed to processing only the personal data strictly necessary for each process. Specifically, we may process, among others, the following types of personal data:
- Identification data, such as your name, civil and tax identification numbers, and date of birth;
- Contact data, such as your mobile number, email addresses, and physical address;
- Consumption data, such as purchase history, order data, demographic and consumption profile data, marketing preferences;
- Transaction data, such as billing information and data required for transaction management;
- Data derived from video surveillance images captured in-store;
- Website traffic data collected through the use of cookies.
Management and Retention of Personal Data
Your personal data is processed by the Company in compliance with applicable legislation and is stored in specific databases created for this purpose.
The period during which data is stored and managed varies: in the case of job applicants, data management and retention is carried out for a period of one year from the submission of their CV or unsolicited application form; in the case of customers, the processing, management, and retention of their data will continue until their consent is revoked.
Definition of profiling
For the pursuit of some of the purposes listed, Equinotec may process your personal data for the creation and definition of your profile(s).
This occurs when certain aspects of your personal characteristics are assessed in order to make predictions about you; however, Equinotec does not make automated decisions based on such profiling.
Specifically, we track and analyze your habits and activities related to your use of Equinotec’s services in order to build user profiles, display useful and relevant advertising, evaluate the effectiveness of such advertising, and personalize our website and applications to your needs — including through the use of cookies.
Profiling based on your habits and activities on our website will only occur if you have consented to the use of cookies for such purposes. For more information on how we use cookies, please refer to our Cookie Policy.
Security and Confidentiality
Information security and the protection of personal data are priorities for Equinotec.
We implement and maintain appropriate technical and organizational measures, taking into account the latest technological advancements, implementation costs, as well as the nature, scope, context, and purposes of each personal data processing activity.
Our goal is to mitigate risks to data subjects and prevent security breaches and data protection incidents. In particular, we highlight the following measures:
- Ensuring that third parties working with us under contract, whether as partners or service providers, provide adequate protection for the personal data to which they have access;
- Restricting access to personal data to specific employees, and only when such access is strictly necessary for the performance of their duties;
- Implementing strict security measures to protect personal data against loss, unauthorized access, or misuse;
- Storing personal data on servers that comply with high security standards;
- Periodic review of our systems and security policies to ensure the continuous protection of data.
We also commit to ensuring the confidentiality of your information. Thus, we do not sell, distribute, or commercially disclose your data to third parties. Equinotec undertakes to keep your information protected and confidential, in accordance with this Privacy Policy and applicable legislation.
Exercise of Data Subject Rights
You may exercise the following rights regarding your personal data at any time:
- Right of access – You have the right to obtain confirmation as to whether your personal data is being processed and, if so, to access that information in accordance with applicable law.
- Right to rectification – If your data is inaccurate or incomplete, you have the right to request Equinotec to correct it without undue delay.
- Right to erasure – You may request Equinotec to delete your personal data without undue delay whenever one of the following circumstances applies:
- The personal data are no longer necessary for the purpose for which they were collected or processed;
- You object to the processing and there are no overriding legitimate grounds for its continuation;
- You have withdrawn your consent (in cases where processing is based on consent) and there is no other legal ground for processing.
- Right to restriction of processing – You may request the restriction of processing of your personal data under certain circumstances, namely when:
- You have contested the accuracy of the data during a period allowing Equinotec to verify its accuracy;
- The processing is lawful, but you prefer to restrict its use instead of requesting erasure;
- Equinotec no longer needs the data for processing purposes, but they are required for the establishment, exercise, or defense of a right in legal proceedings;
- You have objected to the processing and it is being verified whether Equinotec’s legitimate grounds override yours.
- Right to object – You have the right to object to the processing of your personal data when:
- The processing is carried out based on Equinotec’s legitimate interests;
- Your data is processed for direct marketing purposes;
There is profiling associated with the data processing.
- Right to withdraw consent – When the processing of your data depends on your consent, you may withdraw it at any time. However, this withdrawal does not affect the lawfulness of processing based on consent before its withdrawal, nor the subsequent processing based on another legal basis, such as the performance of a contract or compliance with a legal obligation to which Equinotec is subject.
